To introduce 360° feedback in an clear-cut manner, please take these 8 steps into consideration:

Step 1: Determine whether the organization is ready to receive feedback from different viewpoints. Think about management support and culture: participants must have confidence that the output from the 360° process will help them develop.

Step 2: Develop the competency model to classify the different roles and positions in your organization. Make the purpose of 360° feedback clear. Choose examples of behavior and competencies from our competency model. Select which people will receive 360° feedback (the central persons).

Step 3: Explain the purpose of measuring the competencies of your candidates (e.g. personal development). Communicate clearly what happens with the results of a 360° feedback process. Be clear about this topic to both central persons and assessors.

Step 4: Make sure that each participant has the right infrastructure to provide feedback. Give the proper rights and notify the appropriate key persons. Train report owners in the correct reading and interpreting of the reports.

Step 5: Inform the participants through a meeting or email. Determine the process that you want to follow (who provides the feedback givers - the central person or management?) Is the reporting anonymous or not? Who can see the reports?

Step 6: Run the 360° feedback process. Start with your own unique web address (www.tmamethod.com./yourorg) a 360° process with the correct process settings (This is supplied by TMA). Make the right people the report owners.

Step 7: Discuss the results. After the deadline, the results will be ready to download. Decide the areas for development on the basis of predetermined objectives.

Step 8: Perform the same 360° process again after 6 months to 1 year. Determine the growth of the feedback receiver.


`It is surprising how employees easily recognise themselves in the description that results from a TMA assessment,

Atos Origin

`Some employees experience it as a gift,'


Tthe candidates recognise themselves to a large extent in the report.


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